Privacy Policy
1. Data Controller
The controller of your personal data is VIABILITY Sp. z o.o., with its registered office in Wroclaw, ul. Krupnicza 2/4, 50-075 Wroclaw, Poland, entered in the National Court Register (KRS) under number KRS 0000525760, VAT ID (NIP) 5213679828, REGON 147453354.
2. What Data We Collect
When using the viability.pl website, we may collect the following data:
- Email address (contact form)
- Phone number (contact form, optional)
- Company VAT ID (contact form, optional)
- Technical data: IP address, browser type, operating system, visit time (cookies and analytics tools)
- Information about the organization visiting the website: company name, industry, location, organization size - determined automatically based on the IP address by a B2B visitor identification tool (Snitcher). This data relates to the company, not to a specific natural person.
3. Purpose of Data Processing
We process your personal data for the following purposes:
- Responding to inquiries and scheduling expert consultations (Art. 6(1)(a) GDPR - consent)
- Delivery of services and business communication (Art. 6(1)(b) GDPR - contract)
- Analytics and website improvement (Art. 6(1)(f) GDPR - legitimate interest)
- Direct marketing with your consent (Art. 6(1)(a) GDPR)
4. Data Processors
To provide our services and operate the website, we use the services of the following third parties who may process your personal data:
| Entity | Processing Purpose | Website |
|---|---|---|
| Google LLC | Website traffic analytics and visitor behavior analysis (Google Analytics, Google Ads) | google.com |
| MailerLite | Contact form handling, email communication, marketing automation | mailerlite.com |
| Intercom | Customer communication, live chat, ticket management | intercom.com |
| Snitcher B.V. | B2B visitor identification - matching IP addresses to company data, business traffic analytics | snitcher.com |
Each of the above entities processes personal data on the basis of appropriate data processing agreements and in compliance with applicable data protection regulations, including the GDPR.
5. Cookies and Visitor Identification
The viability.pl website uses cookies to ensure proper functioning of the site and to collect analytical data.
- Essential cookies - ensure proper website functionality (e.g., remembering dark/light theme preferences, cookie consent)
- Analytical cookies - help us understand how users interact with the website (Google Analytics). Installed only after consent is given.
- B2B identification (Snitcher) - the website uses the Snitcher tool to identify organizations (companies) visiting the site based on their public IP address. Snitcher matches the IP address against publicly available company databases and provides us with information about the organization (name, industry, location, size). We do not identify specific natural persons in this way, and the technical data (IP address) is processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR), namely the analysis of business traffic and B2B marketing.
You can change your cookie settings in your browser at any time or withdraw your consent by clicking the "Cookies" link in the page footer.
If you do not wish your organization to be identified by the Snitcher tool, the following options are available:
- use a VPN service that masks your organization's actual IP address,
- use private/incognito mode in your browser combined with a VPN,
- install browser extensions that block tracking scripts (e.g., uBlock Origin, Privacy Badger, Ghostery),
- use the opt-out mechanism provided by Snitcher at snitcher.com/opt-out,
- leave the website - if you do not agree to the processing of technical data described above, please refrain from using the viability.pl website.
6. Your Rights
Under the GDPR, you have the following rights:
- Right of access to your personal data
- Right to rectification (correction) of data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact us by writing to our registered office address or through the website contact form.
7. Data Retention Period
We retain your personal data for the period necessary to fulfill the purposes for which it was collected, and in the case of consent - until it is withdrawn. Analytical data is stored for a period of 26 months.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure.
9. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy. We will inform you of any significant changes through an appropriate notice on the website. The current version of the Privacy Policy is always available at this address.
10. Contact
For matters related to personal data protection, you can contact us at:
VIABILITY Sp. z o.o.
ul. Krupnicza 2/4
50-075 Wroclaw, Poland
tel. +48 71 880 88 01
You also have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO), ul. Stawki 2, 00-193 Warsaw, Poland.